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performance mgmt

Performance Management

OCCAR has defined Strategic Aims which translate its vision into practical terms. Performance measurement of those Strategic Aims is done by using a Balanced Scorecard composed of four perspectives (Customer, Financial, Internal Processes, and Learning & Growth) and a number of Key Performance Indicators (KPIs). The Strategic Aims and a KPI Summary Sheet are provided in the OCCAR Business Plan.

  • KPIs are monitored at different levels: OCCAR-EA, Corporate Committees and BoS.
  • At programme level, progress towards HLOs is evaluated at Programme Committee and Programme Board levels.